Being Offensive

Here's a great article titled, "How to Disagree and Persuade without being Offensive." It's a six-step guide to how not to tick off people.

It's a good, quick little read with some great advice; in fact, I'm not sure I've seen it all in one place like this. Some of the material is the same as what they teach in counseling classes:

• your ears will never get you in trouble
• keep an open body posture to communicate openness
• nod to communicate understanding
• let the other side finish

There's a lot more, so click on over and check it out.